Issue Management

Mona now allows you to organize a number of related insights into one issue you can easily keep track of, assign to a teammate and constantly update.

Hey everyone, we are very happy to announce our new feature - Issues.
With this feature you can now group insights regarding the same issue into one place, which you can then use to track and manage the occurrences over time, and resolve once relevant.

Found a couple of insights that relate to the same core issue in your model?
Add them to an issue by clicking “add to issue” on the insight card. Once added to an issue you can now view all insights related to that issue in the issue’s page.
Furthermore, you can now assign the issue to yourself or a teammate and have them keep track of this issue.

Once an issue has been fixed, you can either archive the issue or mark it as resolved.

You can use the filters on the issues page to see only issues that are assigned to you, only resolved or unresolved and archived or unarchived issues.

Lastly, the insights page now lets you switch between all insights and only insights that have not been added to issues so you can organize your insights better and only show ones that still require your attention. Keeping this page at a 0-inbox state is a good method for making sure no insight goes unchecked.