Insights Urgency Classes
Mona’s insight urgency classes allow users to differentiate between normal insights, and immediate “urgent” insights, and separate the alerts of different insights.
Urgent insights will be marked on the insights page with a red flag:
The insights page will have a filter option based on insight urgency and the insights will be sent in a separate notification marked as URGENT.
Insight urgencies can be easily configured in the verse/stanza/global defaults level and will apply to all insights generated by that configuration.
Basic Urgency Params
default_urgency - The urgency class for insights created using this verse. Currently supports two values: "normal" (default) and "high". If set to "normal", then specific thresholds for "high" urgency can be set using other parameters prefixed with "high_urgency" (as seen next). If set to "high", then threshold parameters prefixed with "high_urgency" are not considered at all - since all insights of this verse will be considered as having a "high" urgency.
high_urgency_require_all_criteria (bool) : Decide if to use 'AND'/'OR' condition between all high_urgency threshold params.
All the following params are meant to differentiate between "high" (if above threshold) and "normal" (if below) urgency insights with regards to the basic param they are based on.
Urgent insights as a default are sent as a separate urgent email the moment they are generated, and will not wait for the daily insights mail. In addition, a new notification filter rule was added, which allows users to get ONLY urgent notifications.
Urgent insights added to an issue will cause the issue to become urgent as well, and be marked by a red flag.
Updated 7 months ago